Il Club de Padel
28, Via del Baiardo, Roma, Roma, Città metropolitana di Roma Capitale, Lazio, Italy, 00191
Posizione
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Recensioni (4)
The best place to play padel in Rome. The indoor court is heated, so say goodbye to the cold and humidity in the winter and the sun in your eyes and the heat in the summer. The staff is excellently organized, but the only drawback is that it's always full; you need to book well in advance, especially in the evenings.
A few days ago, I booked a padel match through Playtomic at the Club de Padel. Since there weren't four players and I was part of the club's chat, I asked if it was possible to find additional players to finish the match. They were kindly available to help. Receiving no concrete confirmation that the match could be finished, I contacted the chat admin via WhatsApp and asked for updates. At 7:30 PM (1 hour before the match), a player appeared in the chat who could finish the match, but the admin declared the match canceled for the entire chat. Consequently, I didn't show up at the court. Despite the admin declaring the match canceled for the entire chat (thus leaving little room for interpretation), I was still charged €50. I reported the incident by phone, providing evidence of what had happened, and requested explanations, with little success. They replied that, by policy, they couldn't refund me under any circumstances. I believe the issue is the result of poor communication from the chat admin and his staff. I'm truly sorry for this negative experience, as the courts are perfect and the coverage guarantees play throughout the year. This makes it one of the best Padel Clubs in Rome.
