Don Angel Padel Club
13, Carrer del Pla de la Torre, Santa Susanna, Barcelona, Catalunya, Spain, 08398
Opening Hours
Reviews (5)
Nice padel club. Several courts to play on, good condition and fun people who work there. Prices attached. We paid for balls,rackets and court for 4ppl 40€.
Good courts, nice staff! Ability to rent rackets!
Nice place.
The facilities are good and well-maintained. I'm giving you 3/5 because there's a lack of coordination from the staff when it comes to informing customers about rental prices. On your price list (which I've attached to this review), you state that the rental is per person (and not per court). The first time I heard about you, I specifically asked about this, and you verbally told me that we only paid for the number of players ("if there are 3, 3 pay," that was the exact example I was given). The first time we played, there was no problem because there were 4 of us. The second time, we booked for 3, and in the end, there were only 2 of us, and we were told, "We usually charge for the whole court, but it's okay because the courts aren't full" (I didn't say anything because we had booked for 3 and in the end, there were only 2 of us). Regarding our last visit, I booked by phone for 3 players and specifically asked if we paid per player (3 x €6 = €18) or for the entire court (€24). I was told it was per player. Upon arrival (August 31, 2022, 9:00 AM), the receptionist tried to charge us €24, claiming that it's rented as a whole court because padel is a four-player sport. I explained that this wasn't what I'd been told every time I'd booked. Finally, after trying unsuccessfully to contact her supervisor, she charged me €18 and rudely told me, "This will be the last time." This is constructive criticism: if your booking policy is for the entire court, it should be clearly stated on the price board, and when customers ask, don't tell them they only pay for the number of players. On the other hand, I would like to point out that the receptionist's manner on the morning of 31/7/22 should be more careful; unfortunate comments are very important when it comes to retaining customers.
The paddle tennis club is well-maintained. Overall, everything is in excellent condition. The courts are well-maintained. The service is impeccable. I recommend it.
