Withdean Sports Complex

Went to the Level Up soft play but I wasn't really impressed. The main soft play is on a few levels opposite a small area with 4-5 tables, but once the kids go in you can't really see them. The ball pit is made of giant transparent soft balls but better suited to the older kids as little ones get stuck between the balls (so may get a bit scared). From the seating area you can see the Toddler area inside, it has a small trampoline but the whole area is quite small so older toddlers tend to get bored quickly (my 3 year old lasted 10 minutes) and want to go in the other section which isn't really suitable for 2-4 year olds. Also the cafe' and snacks bar is OUTSIDE the soft play room (in the main reception) so you can't just get a coffee/snack/water while the kids play. You have to get the kids out of the soft play, walk out of the room to the main reception, get what you need and then go back to the soft play room. It didn't quite work for us.

Not the worst gym but certainly the dirtiest. Been a member of this gym for a couple years and eventually the state of filth and neglect just builds up and youre forced to leave a review. The gym itself is just unkept. Staff seem to have an arrogance that theyre PTs and not cleaners. Weights are always left scattered everywhere and there are ZERO dedicated cleaning stations. The best they can do is a couple sprays they like to leave near the bins and some blue roll that often runs out. It doesnt take a keen eye to notice the dust and muck that accumulates in every crevice. Just a bad indication that the cleaning is not up to standard. Its bred a culture of uncleanliness; in my few years here i can count on one hand how many people bother to wipe down their sweaty benches let alone “dry” benches. Ring worm from this gym feels inevitable. Mirror broken in the gym; replace? NAH just rip it off the wall and add to the general unkept and broken down aesthetic. The mens toilets and changing rooms are revolting. Soap dispensers broken and two urinals that leak into a bucket, most sinks dont work. This has been the case for my entire time here. The mens sauna is constantly damaged by users. The sauna seating was recently destroyed; took months to fix; when it was fixed (by reducing the number of seats no less) it lasted a couple weeks before being broke again. Any rules are simply ignored by the gym clientele. I have also had the pleasure of finding chewing gum, used tobacco snus packets and all sorts of disgusting items both in the showers and sauna. Dirty shoes and footprints around the showers are pretty much a regular occurrence. Some of these criticisms are not the fault of the gym itself but the users. But my main concern is that the lax rules and refusal to actually encourage “good behaviour” creates a lawless gym culture where basic sanity and hygiene are just disregarded. Ive mentioned this to the gym itself via their feedback cards but nothing really changes. I doubt they will acknowledge any of this as looking at their responses to google reviews seems to only really take on feedback that is positive. Edit: i added a photo of what is a DUSTY urinal. I have no idea how long it takes for dust to accumulate but the fact theyre not wiping down and cleaning a urinal regularly is disgusting Photos of chewing gum in the urinal that has been there for a number of days (not regularly cleaned) and buckets to collect urinal waste (been there for years now, just fix the leak?)

This is best leisure center for Brighton even without a swimming pool. It has gym, indoor-outdoor tennis courts, modernized gym, football-running field, many squash courts, many special classrooms, sauna, a pub and even climbing wall…. Some more maybe I’m not aware. Big free parking space. Staff very friendly and problem solver. Clean, warm and not annoying busy. Open till 10 pm. What else; go and try for free! They have plenty options for membership. Go for it you’ll not regret it!!!

I’m beginning to hate this gym, some employees are nice and the gym equipment is decent but I have had enough and am seriously thinking about switching gyms at this point! these rules are just annoying. The open hours for 'junior gym' are restricting and completely defeat the point of a membership that costs almost the same as an adult one but gives such limited use. It’s ridiculous how strict they are on what the system is 'telling them' even though half the people do not scan in or out to the gym. One time they even told me that that ‘junior gym’ was overbooked and wouldn’t let me in when 5 members of junior gym had already walked out and my friend who didn’t book had just walked in a minute before me. Overall Withdean is okay but had ridiculous rules and times that you’re allowed in if under 16.

Bad customer service from front of desk receptionist Kat, poor maintenance of men’s sauna (not been working for months), expensive to use facilities (day pass is over £10) and also overcrowded during peak times (no space or weights available). The place may offer a lot of facilities but don’t be fooled, I would avoid at all costs. No pictures needed - feel free to experience this for yourself and comment.