Carcavelos Ténis e Padel

A bistro overlooking the tennis and padel courts with good WiFi. Drop off kids at the summer camp bring your laptop to the cafe and get some work done. Friendly staff, good food, new and clean facilities. Caring and hardworking coaches. Close to train station and the beach.

I just stared to play and train in this club - the staff is so friendly and the coaches are great! I look forward to my time here. The club is beautiful and modern

Once they get your money, you stop mattering My husband and I decided to join this tennis club in Portugal. The conditions were the following: in order to play, you not only have to pay a monthly fee, but also a mandatory annual membership. For the first month, we tried it out with just the monthly fee, but starting from the second month we paid both the monthly subscription and the one-year membership — which in total came to around €210. And to be clear: without paying this membership, it’s not even possible to play. However, just two month after paying, we found out that we were forced to leave the country due to job changes. On top of that, we also learned that we wouldn’t be able to obtain Portuguese residency for at least another five months. These, in our view, are more than valid reasons to at least open a discussion about a partial refund. Essentially, we paid for 12 months but only used 2 — less than 20% of the time. What happened next was even more disappointing. For two weeks, we reached out to the club several times, trying to get an answer. The only responses we got were vague and standard phrases like “we will check and get back to you.” Then — silence. Whenever we followed up, the cycle repeated: “Oh, what is your problem again? We’ll look into it.” Three weeks of this, without a single concrete reply. Finally, when we had no choice but to insist more firmly, the only response we received was: “We cannot refund your money.” Full stop. Yes, there is indeed a clause in the contract that says if you want to terminate earlier, no refund will be given. Legally, the club may be covered. But from a human and customer-service perspective, the attitude was absolutely appalling. Zero customer care, zero flexibility. Any private company that truly values its clients and reputation could have found a way to offer at least a partial refund, especially when 90% of the paid period won’t be used. Instead, the approach here is simple: once they have your money, the rest is not their problem. At this point, we are no longer concerned about the money itself, but I do feel it’s important to emphasize the terrible way this club deals with clients and their problems. If you care not only about the facilities, but also about how you will be treated when an issue arises — think twice before joining this club.

Great atmosphere here at this club and mostly new facilities recently upgraded. Friendly staff and coaches.

Good facilities and lunch options. Close to the beach